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Digital Transformation by Design

Tuesday 23rd April 2024

Virtual Event via MS Teams

9.15am - 12.30pm (All Sessions)


Book Event

Digital Transformation by Design Foundation Course runs from 23rd April 2024 for 6 weeks on Tuesday mornings (9.15am - 12.30pm). The virtual course is an introduction to human-centred design mindsets and methods in NHS digital transformation. The 6 module course includes 18 hours contact time plus 4 hours independent study time.

Our foundation course is relevant for anyone working in digital transformation in health and care. You may be a CCIO or clinician with a digital brief as part of your role, change/transformation lead, an IT manager, business analyst, delivery or project manager in a digital team.

The course will help you understand how to use design methods and mindsets in your day-to-day work. It will give you foundational knowledge, enabling you to apply a range of methods yourself and know when and how to bring designers in to work with your team. Delegates will be able to optimise adoption of digital technologies by understanding the needs and goals of your users and stakeholders, engaging them at each stage of the process, through to implementation and optimisation.

Please click the 'additional information' document on the right side of this page for more details including the module outline. The course is eligible for 18 CPD points.


Tuesday 23rd April 2024

Tuesday 20th April 2024

Tuesday 7th May 2024

Tuesday 14th May 2024

Tuesday 21st May 2024

Tuesday 4th June 2024

Delegate Feedback:

"This training course came at the perfect time for us. We are a newly formed and brand-new Service Design and Experience Team within our NHS Trusts Digital Service, and the course really helped us formulate what our offer as a team should be. Victoria and Phillipa were brilliant and broke down content that could easily feel quite overwhelming into manageable chunks. It was great to work through methods and tools and have the space and time to also try using them. As a team, we are now meeting weekly following the course to go back through the methods bank provided (an invaluable resource). We choose one method/tool at a time, discuss them as a team and then go away and apply them to the work we are doing. We then bring back the output for a peer review each week and talk through what we've learned/what worked well etc. It's really helping us to test what works in different scenarios and to develop our skills and confidence in User-Centred Design. We have had really good feedback from our wider Trust and the training has certainly been a key contributing factor in our success for far."

Book Event